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Understanding CIBIL Score: What It Is and Why It Matters

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Your CIBIL score is a critical number that influences your financial future, affecting everything from loan approvals to interest rates, making it essential to understand, maintain, and improve this score for financial stability.

In today’s financial landscape, a CIBIL score is a key indicator of your financial health. But what exactly is a CIBIL score, and why should you care about it? Let’s break it down in simple terms.

What is a CIBIL Score?

A CIBIL score is a three-digit number that ranges from 300 to 900. This score reflects your creditworthiness, essentially measuring how likely you are to repay borrowed money. The higher your CIBIL score, the better your credit history, making you more attractive to lenders. Think of it as your financial report card; a good score indicates that you’ve been responsible with your finances, while a lower score suggests there might be areas where you need to improve.

Your payment history, including on-time payments and defaults, has the biggest impact on your CIBIL score. Consistently making payments by the due date is crucial for maintaining a good score.      

CIBIL Score Range

The CIBIL score ranges from 300 to 900, with higher scores indicating better creditworthiness. Here’s a breakdown of the score ranges and their implications:

CIBIL Score        

Creditworthiness        

Loan Approval Probability        

750 - 900        

Excellent        

Very High        

700 - 749        

Good        

Good        

650 - 699        

Fair        

Possible        

600 - 649        

Doubtful        

Difficult        

Below 600        

Immediate Action Needed        

Low        

A score above 700 is generally considered good, while a score above 750 is ideal for securing loans at favourable terms.

For instance, imagine Ravi, a young professional in Mumbai. Ravi has always paid his credit card bills on time and has a good mix of secured and unsecured loans, such as a car loan and a personal loan. His CIBIL score is 800, making him a desirable candidate for any lender. When Ravi decided to apply for a home loan, his high score helped him secure the loan quickly and at a lower interest rate.

The percentage of available credit you are using has a major influence. Experts recommend keeping your credit utilization below 30% for a healthy score.      

Benefits of a High CIBIL Score

Having a good CIBIL score isn’t just a number game—it has real, tangible benefits that can affect various aspects of your financial life. Here are some key benefits:

1. Improved Loan Eligibility

One of the most significant advantages of a high CIBIL score is better loan eligibility. Banks and financial institutions consider individuals with scores above 750 as low-risk borrowers. This means that with a good score, you’re more likely to get your loan application approved. For example, Meena, a businesswoman from Delhi, needed a loan to expand her business. Thanks to her CIBIL score of 780, her loan approved quickly.

2. Lower Interest Rates

Interest rates on loans and credit cards are directly influenced by your CIBIL score. A higher score can lead to significantly lower interest rates, which can save you a considerable amount of money over time. Let’s consider Anil, a teacher in Bangalore, who wanted to buy a new car. He was offered a lower interest rate on his car loan because of his strong CIBIL score of 820. This meant he paid less in interest, saving him money over the loan's tenure.

3. Better Credit Card Offers

A good CIBIL score can also open the door to better credit card offers, including higher credit limits and premium card features. For instance, Shweta, a marketing executive, was able to upgrade to a premium credit card with a higher credit limit and better rewards, thanks to her excellent CIBIL score of 790. This not only gave her more financial flexibility but also helped her maintain a low credit utilisation ratio, further improving her score.

4. Faster Loan Approvals

Time is often of the essence when it comes to financial matters. A good CIBIL score can expedite loan approvals, which can be crucial in time-sensitive situations. Consider Prakash, who needed a personal loan for an emergency medical expense. His high CIBIL score of 770 ensured that his loan was approved within hours, allowing him to access the funds quickly.

5. Negotiating Power

A strong CIBIL score gives you leverage when negotiating loan terms and interest rates with lenders. For instance, when Geeta applied for a home loan, her excellent score allowed her to negotiate for better terms, ultimately saving her a substantial amount of money over the life of the loan.

Each application for new credit results in a hard inquiry on your report, which can slightly lower your score temporarily. Avoid applying for too many new loans/cards at once.      

How to Improve Your CIBIL Score

Now that we’ve explored the importance of a high CIBIL score and the benefits it offers, let's understand how you can improve and maintain a strong score. Improving your CIBIL score isn’t something that happens overnight, but with consistent effort, you can boost your score and enjoy the financial advantages that come with it.

1. Timely Repayment of Loans and Credit Card Bills

One of the most critical factors in maintaining a good CIBIL score is paying your debts on time. This includes your credit card bills, loan EMIs (Equated Monthly Instalments), and any other credit obligations. Missing a payment or delaying it can negatively impact your score.

Take the example of Ramesh, who had a habit of delaying his credit card payments by a few days. Over time, this habit caused his CIBIL score to drop significantly, making it difficult for him to get approved for a personal loan. Realising his mistake, Ramesh started setting reminders to ensure he paid his bills on time. Slowly, his score began to improve, and within a year, he was able to secure a loan at a reasonable interest rate.

The longer your credit history, the better. Closing old accounts can reduce your average credit age and negatively impact your score      

2. Keep Your Credit Utilisation Ratio Low

Your credit utilisation ratio is the percentage of your credit limit that you use. Ideally, you should aim to keep this ratio below 30%. A high credit utilisation ratio can signal to lenders that you’re over-reliant on credit, which can lower your CIBIL score.

For instance, if Pooja has a credit card with a limit of ₹1,00,000 and her monthly spending on that card is around ₹70,000, her credit utilisation ratio is 70%, which is quite high. To improve her CIBIL score, Pooja started monitoring her spending more closely, ensuring that she only used about ₹25,000 to ₹30,000 of her credit limit each month. This strategy helped reduce her utilisation ratio and gradually improved her score.

3. Maintain a Balanced Credit Mix

A balanced mix of secured and unsecured loans reflects responsible credit behaviour and can positively impact your CIBIL score. Secured loans include home loans and auto loans, while unsecured loans include personal loans and credit cards. Lenders prefer borrowers who have experience managing different types of credit.

For example, Ajay, a software engineer, had only taken unsecured loans in the past, such as credit cards and personal loans. To improve his CIBIL score, he decided to take a small car loan, which is a secured loan. This diversification in his credit portfolio helped boost his score over time.

4. Regularly Check Your Credit Report for Errors

It’s important to periodically review your credit report to check for any errors or discrepancies that might be dragging down your score. Sometimes, incorrect information or outdated details can negatively impact your CIBIL score.

Consider the case of Neha, who noticed her CIBIL score had suddenly dropped. Upon reviewing her credit report, she found that an old credit card account that she had closed years ago was still showing as active, with an outstanding balance. She promptly contacted the credit bureau to rectify the error, and once corrected, her score improved.

5. Avoid Multiple Credit Applications

Every time you apply for credit, whether it’s a loan or a credit card, the lender makes an inquiry into your credit history, which can slightly lower your CIBIL score. Multiple applications within a short period can have a cumulative negative effect.

Regularly checking your CIBIL score can help you identify errors or discrepancies. About 80% of credit reports contain errors, and addressing these can lead to significant improvements in your score      

For instance, Raj, an entrepreneur, applied for several credit cards within a span of two months, hoping to increase his available credit. However, this led to a significant dip in his CIBIL score. Learning from this, Raj decided to space out his credit applications and only apply when absolutely necessary, which helped his score recover.

6. Close Unnecessary Credit Accounts

While having a diverse credit portfolio is beneficial, keeping unnecessary credit accounts open can be detrimental. Too many open credit lines can increase your temptation to overspend, which might lead to higher credit utilisation and eventually lower your score.

Take Suresh, who had multiple credit cards but only actively used two. The others were simply adding to his credit report with no real benefit. After consulting with a financial advisor, Suresh decided to close the inactive accounts. This helped him focus on maintaining a low utilisation ratio on his active cards, which gradually improved his score.

Having a diverse mix of credit products like credit cards, personal loans, and home loans shows lenders you can manage different types of debt responsibly. A good credit mix positively impacts your score.       

Additional Tips to Improve and Maintain a Good CIBIL Score

In addition to the strategies mentioned earlier, there are several other practices you can adopt to further improve your CIBIL score and keep it in good standing. Let’s explore these tips with examples to make them easier to understand.

1. Limit Your Credit Card Usage

While credit cards offer convenience, using them excessively or carrying a high balance can negatively impact your CIBIL score. It’s wise to limit your credit card usage and ensure that you’re not using your card for every purchase, especially for non-essential items.

Consider the case of Priya, who used her credit card for almost all her purchases, from groceries to online shopping. Over time, this led to a high credit utilisation ratio, which started to bring down her CIBIL score. To improve her score, Priya began using her credit card only for essential purchases and paid off the balance in full each month. This strategy helped her lower her utilisation ratio and boost her score.

The Reserve Bank of India (RBI) has mandated that, effective from January 1, 2025, lenders report credit information to Credit Information Companies (CICs), including CIBIL, every two weeks instead of monthly.      

2. Pay Off Large Debts Strategically

If you have multiple debts, it’s important to prioritise paying off the larger ones, especially those with higher interest rates. Paying off substantial debts can significantly improve your creditworthiness and, in turn, your CIBIL score.

For example, Vinod had a home loan, an auto loan, and a credit card with a high outstanding balance. To improve his CIBIL score, he focused on paying off the credit card debt first, as it had the highest interest rate and was negatively affecting his score the most. Once he cleared that debt, his score saw a noticeable improvement, and he then focused on paying off the other loans.

3. Monitor Your Credit Report Regularly

Keeping a close eye on your credit report is crucial to maintaining a good CIBIL score. Regular monitoring allows you to catch any discrepancies or suspicious activities early on. If you spot any errors, you can promptly dispute them and have them corrected.

Recent studies indicate a growing trend among Indians to monitor their CIBIL scores actively. In 2023, there was a 73% year-over-year growth in the number of consumers enrolling to monitor their CIBIL reports. About 57% of these individuals monitor their scores to help obtain new credit, while 20% do so to better manage their debt.

Individuals who actively monitor their CIBIL scores tend to see improvements. On average, those identified as "Credit Improvers" experienced an increase of 22 points in their CIBIL scores within a year of monitoring their credit reports.

Let’s look at Sunita, who diligently checked her credit report every few months. During one of her reviews, she discovered an error where a loan she had fully repaid was still showing as active. She immediately contacted the credit bureau and provided the necessary documentation to correct the error. As a result, her CIBIL score improved once the correction was made.

4. Avoid Closing Old Credit Accounts

Closing old credit accounts might seem like a good idea, especially if you no longer use them. However, keeping older accounts open can actually benefit your CIBIL score, as they contribute to your credit history length—a key factor in calculating your score.

Take Arun’s situation, for instance. He had an old credit card that he had stopped using but kept open. The long history associated with this card contributed positively to his CIBIL score. Had he closed the account, he would have lost this benefit, potentially lowering his score.

5. Be Cautious with Joint Credit Applications

When applying for credit jointly with someone else, it’s important to ensure that the other person has a good credit history and is financially responsible. If they miss payments or default, it will affect both your credit scores.

For example, Deepak and his friend Ravi decided to take a joint loan for a business venture. Unfortunately, Ravi missed a few payments, which negatively impacted both their CIBIL scores. Deepak learned the hard way that joint credit comes with shared responsibility, and it’s essential to partner with someone who is equally committed to maintaining good credit.

6. Consider a Credit Line Increase

If you have been a responsible borrower and have a good relationship with your lender, you can request a credit line increase. This can improve your credit utilisation ratio, as a higher credit limit with the same level of spending lowers the percentage of available credit you’re using.

For instance, when Anjali noticed her credit utilisation ratio was creeping up, she requested her bank to increase her credit limit. The bank approved her request due to her strong payment history. This increase in her credit limit helped lower her utilisation ratio, positively impacting her CIBIL score.

7. Consolidate Your Debts

Debt consolidation is another effective strategy to improve your CIBIL score. By consolidating your multiple debts into one loan, you can simplify your repayments and reduce your overall credit utilisation.

Let’s consider Rohit, who had multiple small loans and credit card balances. Managing multiple payments was stressful, and his CIBIL score was suffering as a result. Rohit decided to consolidate his debts into a single loan with a lower interest rate. This made his repayments more manageable and improved his score over time.

Maintaining a strong CIBIL score unlocks numerous financial opportunities, from better loan terms to lower interest rates. By understanding and improving your score, you're setting the foundation for a secure financial future.