A new scam has been making the rounds, targeting unsuspecting customers across India. Fraudsters, pretending to be delivery partners from major e-commerce platforms, are tricking people into giving away sensitive information. Here’s everything you need to know about this scam and how to protect yourself.
What is the OTP Scam?
In this scam, fraudsters pose as delivery agents from well-known e-commerce companies. When they deliver a parcel, they ask for a second OTP (One-Time Password) for "re-verification" purposes. Once you provide this OTP, they use it to steal money from your bank account.
How the Scam Works
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1. Fake Delivery | The scam begins with a fake delivery agent pretending to deliver a package. |
2. Request for Second OTP | When they deliver the parcel, they ask for the first OTP. After this they ask for a second OTP, claiming it is needed for re-verification. |
3. Stealing Your Money | Once you provide the second OTP, they use it to access your bank account and transfer money out of it. |
Why This Scam is Dangerous
This scam is particularly dangerous because it preys on the trust people have in delivery agents from reputable e-commerce platforms. With online shopping becoming increasingly popular, more people are at risk of falling for this trick.
How to Protect Yourself
| OTPs are meant to be private. Never share them with anyone, even if they claim to be from a trusted company. | |
2. Verify with the Company | If you receive a request for a second OTP, contact the e-commerce company directly using their official customer service number. Do not use contact information provided by the delivery agent. |
3. Be Wary of Unusual Requests | Delivery agents should not ask for OTPs for re-verification. If something feels off, it probably is. |
4. Educate Your Family and Friends | Make sure your loved ones are updated about this scam so they can protect themselves too. |
What to Do If You Fall Victim
1. Contact Your Bank | Immediately inform your bank if you suspect you’ve been scammed. They may be able to block your account and prevent further loss. |
| File a complaint with the local police or cybercrime cell. This can help authorities track down the fraudsters and prevent others from becoming victims. | |
3. Change Your Passwords | If you provided any other information, change your online banking and e-commerce platform passwords immediately. |
Staying Safe Online
1. Use Strong Passwords | Create strong, unique passwords for your online accounts and ensure that you update them regularly. |
2. Enable Two-Factor Authentication | To safeguard yourself, enable two-factor authentication for extra security. |
3. Be Informed | Stay updated about the latest scams and how to avoid them. Knowledge is your best defence against fraud. |
Scams like these can be financially and emotionally draining. By staying alert and educating ourselves and our loved ones, we can protect our hard-earned money. Always remember, no legitimate company will ask for sensitive information like OTPs without a good reason. Stay safe and stay informed!
