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24X7 Support for Your Insurance Needs: SBI Life's New Contact Centre Explained

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SBI Life Insurance launches 24x7 customer assistance service in India.

SBI Life Insurance has introduced a 24x7 customer assistance service for its customers in India. This service will provide customers with access to a team of experienced customer service representatives who can help them with a variety of tasks, such as:

  • Checking policy status
  • Making premium payments
  • Filing claims
  • Answering questions about policies
  • Providing general information about SBI Life Insurance

The 24x7 customer assistance service can be accessed through a variety of channels, including:

  • The SBI Life Insurance website
  • The SBI Life Insurance mobile app
  • A toll-free number
  • Email
  • Live chat

Customers can use the 24x7 customer assistance service to get help with their life insurance policies at any time of day or night. This service is a convenient way for customers to get the information and support they need, when they need it.

Here are some of the benefits of using the 24x7 customer assistance service:

  • Convenience: Customers can get help with their life insurance policies on any queries 24 hours a day, 7 days a week.
  • Expertise: Customer service representatives are experienced and knowledgeable about SBI Life Insurance policies.
  • Personalized service: Customers can speak to a live person who can help them with their specific needs.
  • Security: All customer information is kept confidential.

If you have a life insurance policy with SBI Life Insurance, you can use the 24x7 customer assistance service to get help with any of your policy needs. This service is a convenient and secure way to get the information and support you need.

Here are the steps on how to use the 24x7 customer assistance service:

  1. Go to the SBI Life Insurance website or mobile app.
  2. Click on the "Customer Care" tab.
  3. Select the "24x7 Customer Assistance" option.
  4. Choose the channel you want to use to contact customer service.
  5. Provide your policy number and other relevant information.
  6. Explain your query to the customer service representative.
  7. The customer service representative will help you resolve your query.

The 24x7 customer assistance service is a valuable resource for SBI Life Insurance customers. If you have a question or need help with your policy, please don't hesitate to contact customer service.